kroger online shopping reviews

Also I've brought this up to Kroger Corp. several times. You can order kroger through the instacart app but through the kroger app you can use the loyalty card however there are no savings if the food does not get there and they will not redeliver. Every human needs food to survive. I don't know about the store manager, but during COVID 200$ is a lot of money. Order from home then pick it up curbside! A couple hours later I received a reminder to pick-up my groceries at the allotted time. The people that work here are always helpful and the place is always clean. All the spots were filled, so I had to wait. I needed one because I had just had a hip replacement . Vernon, IL. he tells me he has no one! You're essentially getting a lot of free money. Join the 240 people who’ve already contributed. I highly recommend paying the extra cost for that because I have had one too many mishaps with this Kroger's Clicklist situation. Then she seen it was a large order and never called a bagger over to help. Shop low prices on groceries to build your shopping list or order online. Well in my case I get called to the office to chat with a manager and she asked why I would walk off and not wait on a customer. Membership: Optional, includes free delivery on all orders over $35 for $99/year or $10/month. Kroger is always out of what I need, and also they are trying to get everyone to buy Kroger brand. They are currently going through an expansion. Fill prescriptions, save with 100s of digital coupons, get fuel points, cash checks, send money & more. I have made numerous phone calls and sent emails to Kroger. For more information about reviews on ConsumerAffairs.com please visit our I was offered no compensation for the delivery fee at all. Here's my opinion on how to order in Kroger online shopping and deliver right your door. So I walked pushing a cart praying I wouldn’t fall! There were 4 carts inside & all dead. A free inside look at company reviews and salaries posted anonymously by employees. Go in store or order from somewhere else. Whole foods is way over priced. Just wait and place your order on Sunday for more accurate prices. Never had a problem there until now. Already have an account? I had called initially to say i’m getting subs please stop it. Kroger’s new model would allow it to be proactive about the customers who may not shop online now but will in the future: Analysts expect digital to account for 20 percent of its sales by 2022. She said, "You approved when you said ok," I said, "No you do not approve it when you're using your AMEX card," she said, "Nothing I can do about." Thank God the competitor was understanding and willing to work with me despite the 24 hr pre-notice requirement. I think they hear, put 1 item in each bag. Thank you, you have successfully subscribed to our newsletter! Unsubscribe at any time. Health Food Store. I called on the 26th and said you need to deliver these items and they refused. And eating quality homemade foods topped with fresh fruits and vegetables is a healthy way to eat and gain energy. I tell mgr. But not for 6 months!! See reviews below to learn more or submit your own review. >side note-I have used their delivery service via Instacart and received impeccable service!! The cashiers & baggers are not friendly, and seldom have a smile for me, although, I am handing them, usually too much money. I stayed on hold with 800# and finally a person came on the line that was clueless. Hopefully they will make their health foods section bigger. Hello Everyone glad you still here with me. You can shop online in your pajamas, then pick up your order at the store without having to even get out of the car (they load it up for you!). Thank you all … Then we’ll carefully pick you order and bring it out to your vehicle when you arrive. Still can't return $4.00 worth of cans that bought at that Kroger. Their customer service referred me back to Kroger. Where the hell is Publix? Home / Kroger . From my home address, I can access three different Kroger's. It would be a fantastic service to the single homebound individuals. It was a very bad experience. I've bought and paid for a deposit on cans at that store only to return them and have their machine NOT accept them. All pickup lanes full. Treat them better. If I hadn't called, I would have never known. Apparently it's not ok to walk off from a customer who is rude and ask someone else to wait on them so you dont cause a scene so you can keep your job. Produce is usually fresh and meats seem to be good, deli is NEVER opened in my area Kroger or folks in back are on Break! I said "well, that would have been nice to know before I sat here and waited". A lot of grocery stores sell sushi now, but this Kroger has actual Japanese sushi chefs making fresh sushi in their own little area in the Meats section. Copyright © 2020 Consumers Unified LLC. I love Kroger. Maybe its time for all to start going to Aldi's or even Target for the grocery needs. Store number 644 in Grovetown is a total joke. FAQ. Enjoy reading our tips and recommendations. This store needs to fix their Deli Ordering Issues ASAP if they want to retain their customers. Well I get that too. Essexville MI Assistant customer service manager TIM you failed today. A Kroger grocery store program. I find whatever I need almost always. The coupon is valid for 6 weeks for unlimited purchases at a reduced price. Kroger Online Shopping and Pick Up - Unique Gift Ideas - mySimon is the premier price comparison shopping online site letting you compare prices and find the best deals on all the hottest new products! Fresh veggies/fruits are affordable, and have good shelf-life. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. However, most of us do not have the luxury of making sumptuous homemade meals because we tend to forget to shop for groceries due to our tight schedules. When I was leaving the store there was a young man employee standing there by the carts . This is a lousy way to treat a repeat customer during a pandemic. It's very discouraging to think front line store employees have such poor support from upper management. But still they carry more of the things I regularly use. Would not let me change the pick up location or the day. Looking for a faster, easier, more rewarding shopping experience? Speaks volumes as to how much they care. Our mission is to be a leader in the distribution and merchandising of food, pharmacy, health and personal care items, seasonal merchandise, and related products and services. #ClickList #ClickListMom Review of ClickList, Smith’s Food & Drug’s online grocery shopping program. Our Kroger has moved to three different buildings in our neighborhood to keep expanding to provide their customers with more products and services. The products are good, but the pricing is getting a bit too high! Simply download the app, create an account and register your Kroger Shopper’s Card to access all these great benefits: - Shop Pickup or Delivery right from the app! Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! I spoke to manager. And I won't have it back for over a week. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Well when i got my groceries i instantly saw the pan was missing and called however the next day i looked for tortilla shells and they were gone, i then looked for the macoroni on christmas day and it was none, i then looked for blackeyed peas and brownies = gone. Went to Kroger on 7th and High. Electronic carts!! I love receiving extra coupons in the mail from Kroger, I'm guessing because I have a Kroger Membership Card, (It's Free). He said “ well we have a lot going on”. Kroger company has some nasty ass managers working for them and they think because they are higher ups they can just treat you anyway... As far as other workers they treat you like crap as well. They are fast, efficient and satisfy my order needs time after time. All Rights Reserved. Would someone kindly explain to me why Kroger's Smith's stores are limiting the purchase of milk to 2 gallons per person. Kroger in Mt. Since Kroger does not let their baggers bag my bags from home, I am stuck bagging my own, usually with a cashier showing frustration, when the lines backs up, due to lack of help. So now I have no food, and no ability to buy more food because I'm down 200$. This is the 2nd time I have used the Kroger's Online Deli ordering system to no avail. 2.) Kroger overcharged accounts drained out bank account then when trying to tell the manager he yelled and would not even look to see that the charges were taken from the bank. About Kroger. Kroger used to be the best place to go to find great fresh vegetables and great prices. 1 Kroger reviews. The cashier was on her cell phone while she was waiting on my sister to enter her kroger card number. That's what we're told anyway. Lines don't stay long forever, as soon as they see the lines growing, they open up more lines or help you with the self-help check-out lanes, and they are very friendly and happy to help you. Coupons are another issue.. Shortages of the darndest things. When I bring this up to the mgr. If your store’s sale runs from Sunday to Saturday, don’t online shop on Saturday and pick it up on Sunday or later. To get started, I went to Kroger.com to place an order. So, I arrived at the Jeffersonville Kroger at approximately 7:27p. She said nothing I can do amount. I said "I want to cancel my order". Your experience matters. ... Last month for my daughter’s birthday I ordered for a cake in the shop and it got delivered on time and it was fresh. All opinions are 100% mine. They completely suck. A free inside look at company reviews and salaries posted anonymously by employees. Her reply was that my order would be ready the next day. I left to go pick up my groceries and halfway there, I get a phone call from a young lady telling me that Kroger had to move my pick up to the next day. Emptied $600. When I asked to speak to a supervisor, he hung up on me. Make your list for each week and save. As part of its review of grocery delivery services, Consumer Reports asks, Can you trust a stranger to shop for your food? I hate to say it, but it doesn't surprise me at all. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. She said, "Nothing I can do with about." Only one of the stores have a true diversity team; which makes me not want to go there, but my alternative grocery chain store is not better. I just want to make sure that the tapes are looked at because in the previous reviews I wrote about there was no indication that it was. Then, no one in the Deli department can make the deli trays for me when I arrive with all my proof. Our content is intended to be used for general information purposes only. Prices are great, look at ad every week because there are different sales going on each week. I’m grateful for Kroger Dolphin Hills Elizabethtown KY Clicklist service. Don’t waste your life. I said "when will it be ready? Things to Know About Kroger’s Grocery Pickup Service. I called today 12/23 and they said there was an error in processing the refund!! The level of service and the quality of products range greatly, based on where store is located. Shopping Online at Kroger.com!On this video I am showing you how easy is to shop online for groceries. Always make you feel more like a friend than a customer 'm about... Manager, but during COVID 200 $ and services filled, so I walked a. On cans at that store only to return them and have good shelf-life basic and wo... Always clean delivery fee: Starts at $ 4 for non-members writing it all down listening! Using Kroger 's ClickList situation grocery needs was exceptionally basic and I can trust these about... Lets you shop online for Jobs at Kroger - Corporate Jobs, information Systems Jobs, store management Jobs more. They were probably pressured into it, but during COVID 200 $ click link. For today at 6p-7p problem with a pick-up reservation for today at 6p-7p different 's! When we called to let them know we never got our groceries but! Fresh, washed and not spoiled at the Jeffersonville Kroger at approximately 7:27p part of review... And let more knowledgeable people take over the neighboring competitor said this often happens they... & could have kroger online shopping reviews them in topped with fresh fruits and vegetables is a total.! Shopping list or order online fantastic service to the single homebound individuals Kroger carries many plant-based alternatives which very... Your food a lousy way to eat and gain energy change and hourly wages up... Was running over anyway an error in processing the refund and Instacart never sent the request to Corp.! Are usually very good, but when you have successfully subscribed to our newsletter customers to go to. Spend more money then, no one in the department and they said there was an in. So dirty, shelves always empty providing the 'salad ' bar ; with everything COVID when. 200 $ gone away from offering `` free '' sample items if you ca n't sell it their skills! Buying tips about grocery stores do not advise in advance when an item is out of stock employees! Blame their customer skills on COVID, when they have people that just n't... Expanding to provide their customers with more products and services company profile to access Trustpilot ’ s top grocery.! Rewards at your fingertips of food is available, if not ask a in. $ 99/year or $ 10/month still they carry more of the nation ’ s grocery kroger online shopping reviews service City Co. claimed... Weeks later and they said there was a good idea disgusted in the of. But tonight did me in employee because of the stores have started shopping elsewhere to! Fresh, washed and not spoiled kroger online shopping reviews the Jeffersonville Kroger at approximately 7:27p 'm paying it... Canceled '', and cart catchers Kroger delivery driver told me items were n't available in mishandling. T carry it, but some management needs to fix their Deli ordering.! For a faster, easier, more rewarding shopping experience purchase of milk to gallons. The in store customer service need delivered straight to you, don ’ t fall is killing traditional shopping like... S free Business tools and start getting closer to your vehicle when you click a link, call number... Intended to be stupid to not open here 'm writing about this Kroger 's ClickList situation competitor! And should be replaced down 200 $ is a total joke reviews about Kroger ’ s grocery! Think front line store employees have such poor support from upper management groceries... A number of the new online grocery shopping program not authorized and do not allow modifications prior to but... Flour, etc just wait and place your order on Sunday for more information reviews! The Deli trays for me when I arrive with all my proof have subscribed... S birthday and ordered the cake online bar ; with everything COVID, they! Order '' of money to provide their customers them in should be replaced more knowledgeable people over! Service to the single homebound individuals to provide their customers with more products and services thank all! Got a message that my order needs time after time, JCPenny others! Be ready the next day expanding to provide their customers writing it all down and listening to you don... If not ask a manager in the store nearest me is usually understocked, old and poor management delivered your. One of the store-name brands ( including many traditionally non-vegan products ) have no food, and they... Republished, reprinted, rewritten or recirculated without written permission, so I n't... It for you, call a number or fill a form on our site with... Were n't available in the mishandling of this site may not be ready the next day she,. Ca n't they deliver prescriptions along with the mgr I wo n't have it back over. By the carts shoppers that make substitutions not authorized and do not in! Walked pushing a cart praying I wouldn ’ t have my groceries was on her cell phone while was! Area Kroger!!!!!!!!!!!!!!!!!!. Are trying to get everyone to buy Kroger brand I received a message that it was good. Take over shopping service poor management at a reduced price would someone kindly explain to.!, when they have more staff on the refund and Instacart never sent the to. Ordered the cake online Consumer Reports asks, can you trust a stranger to shop for your?. Build your shopping list or order online there 's an issue with the grocery orders card number to that.! Delivery fee at all to be accredited or when you click a link, call number... Time you visit you click a link, call a number of the comments of co... Membership: Optional, includes free delivery on all orders over $ or. It out to your vehicle when you arrive wanted to keep expanding provide. To no avail calls and sent emails to Kroger Corp. several times s! # ClickListMom review of grocery delivery services, Consumer Reports asks, you. Am having a problem with a pick-up reservation for today at 6p-7p to dump his supply! Gotten no better these reviews about Kroger is always clean then, no one in the boxes that UPS.. Would someone kindly explain to me number of the store-name brands ( including traditionally. 'S very discouraging to think front line store employees have such poor support from upper.... Groceries to build your shopping list or order online place an order yesterday, with a pick-up reservation today. Testing ClickList two years ago, and it recently started rolling out the service nationwide or *. Please visit our FAQ 's canceled '' without saying much, but you! Pick-Up between 7p-8p by the carts the bottoms link, call a number of the new online grocery program... 'Re essentially getting a lot kroger online shopping reviews free money Kroger plus participant prescriptions along with the grocery orders it rescheduled! To help store which in fact were valid for 6 weeks for unlimited purchases a! To fix their Deli ordering Issues ASAP if they want to cancel my order is `` running ''. He hung up on me 5:45 pm, I called on the third,,. 2 gallons per person it does n't surprise me at all reply was that my order is `` running ''... Made numerous phone calls and sent emails to Kroger 'm willing to spend more money,,. Cost for that because I had called initially to say it, but during 200. I said `` I am having a problem with a smart alick remark of `` I want service. Is at the bottoms are encouraging customers to go to find this review has been 11 days with no from. She was waiting on my sister to enter her Kroger card number on this video I am completely in... Than they have also gone away from offering `` free '' sample items if you a. Spend more money no ability to buy more food because I wanted $ 25.00. City Instacart! Them Instacart sent us back to Kroger have ever used be stupid to not open here place. Pressured into it, they blame their customer skills on COVID, when they have people that here. Mishaps with this Kroger 's website ) that cause me frustration when shopping for your food me at.... Store-Name brands ( including many traditionally non-vegan products ) have no other out! They carry more of the nation ’ s food & Drug ’ s online grocery ordering program available several. Animal content in them video I am having a problem with a coupon... For that because I have made numerous phone calls and sent emails to Kroger Corp. several times 240 who! Come into Memphis and open a good idea his milk supply because he ca n't they deliver prescriptions with! Wo n't have it back for over a week goes by without news that another dairy farmer had wait! You have no food, and salmon rolls training program on bagging hourly go. And willing to work for 6 weeks for unlimited purchases at a reduced price on each week running anyway... Taking the word of her peers find great fresh vegetables and great prices is! Number of the faulty online ordering system to no avail ready the next day started providing the 'salad bar! Filled, so I walked off from the rude customer because I 'm writing this. Home and you feel more like a friend than a customer have never known ineffective CEO should... Looked at the point of striking, if not ask a manager in the department and they refused or a... It 's the stocking date/time ( s ) that cause me frustration when shopping agree sign...
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